After registration via website or email, we will contact you for more info on exactly how it works and what you need. We use the ZOOM application, which is one of the largest online tools at present. Through ZOOM we can see your screen, control your mouse, hear the music in our computer that you play. You can also hear and see everything in our computer. It is a very effective way for those who do not live in Stockholm (Sweden) or those who need quick help. We are on site 7 days a week to be able to help you with urgent problems, questions or online training.